Acceptance of terms
On Cue is operated by Zimmerman Legacy Holdings, LLC. By downloading, accessing, or using On Cue, you agree to these terms and to the On Cue Privacy Policy. If you do not agree, do not use the service.
Eligibility
You must be at least 13 years old, and older where the law where you live sets a higher age for agreeing to a service like this on your own (for example 14 in South Korea and 18 in India), and otherwise legally able to agree to these terms. If you are a minor who can lawfully use On Cue where you live, your parent or guardian must agree to these terms on your behalf. Apple Music playback also requires an Apple Account and an eligible Apple Music subscription.
The On Cue service
On Cue uses context you choose to share, such as time, weather, places, calendar information, music activity, and preferences, to decide whether a song fits a moment. Cues are suggestions produced from the context available to the app. On Cue does not guarantee that a Cue will arrive at a particular time, that every moment will produce a Cue, or that every suggestion will feel right.
Silence is an intended part of the product. On Cue may choose not to surface a Cue when the available context does not meet the product's confidence and relevance rules.
Apple services
On Cue relies on Apple services including Sign in with Apple, MusicKit, WeatherKit, Core Location, EventKit, Core Motion (Motion & Fitness), notifications, and App Store billing. Your use of those Apple services is also subject to Apple's terms and policies.
Apple Music access is optional for authorization, but an eligible Apple Music subscription is required for full catalog playback. On Cue does not control Apple Music availability, catalog availability, account status, storefront restrictions, or changes Apple makes to its services.
Accounts
On Cue supports Sign in with Apple. You are responsible for maintaining control of your Apple Account and device. Do not attempt to access another person's On Cue account or interfere with account, subscription, or identity controls.
Account state and selected user-controlled settings may be stored through Supabase. Subscription entitlement is managed separately through Apple and RevenueCat.
Subscriptions & introductory offers
On Cue is a paid subscription product with monthly and annual plans. Eligible customers may receive an introductory offer. The plans, localized prices, introductory offer eligibility, renewal date, and other purchase terms shown by the App Store at the time of purchase are the authoritative purchase terms for your account and storefront.
When an introductory offer ends, the subscription automatically continues on the plan you selected unless you cancel at least 24 hours before the offer ends. You can see when an introductory offer ends, and cancel, in your Apple Account subscription settings. No charge beyond the plan price shown at purchase is made. An introductory offer and the paid period that follows use the same On Cue access entitlement.
Billing & cancellation
Subscriptions are purchased and billed through Apple's App Store. Apple charges your Apple Account according to the plan and price you selected. Subscriptions renew automatically unless cancelled.
You can manage or cancel your subscription through your Apple Account subscription settings. Cancelling stops future renewal but does not normally end access before the current paid or introductory period expires. Refund requests are handled by Apple under Apple's policies.
Permissions & context
You decide which supported signals On Cue can use through iOS permissions and in-app settings. Revoking Apple Music, location, calendar, Motion & Fitness, or notification access can reduce or disable related parts of the experience. On Cue may still operate with fewer signals, but may produce fewer or less-specific Cues.
The Privacy Policy explains which context stays on your device and which limited account, commerce, and analytics information is processed by service providers.
Acceptable use
Do not misuse On Cue. You may not:
- Use the service in violation of law or another person's rights
- Attempt to bypass subscription, content, account, or platform protections
- Interfere with the service, its infrastructure, or another user's access
- Use automated means to scrape or extract protected music content or non-public service data
- Resell, sublicense, or redistribute On Cue except where applicable law expressly permits it
Nothing in these terms limits rights that cannot legally be waived, including rights to reverse engineer or interoperate where applicable law expressly grants them.
Intellectual property
On Cue's software, original design, branding, product copy, and other On Cue-created materials are owned by Zimmerman Legacy Holdings, LLC or its licensors and are protected by applicable intellectual-property laws. These terms give you only the limited right to use the service as provided to you.
Music & third-party content
Songs, album artwork, artist names, album names, and related metadata are provided through Apple Music and remain the property of their respective rights holders. On Cue does not claim ownership of or independently license Apple Music catalog content.
You may use music and artwork presented by On Cue only through the rights and functionality provided by Apple and the applicable rights holders. Availability can vary by account, region, storefront, and time.
Availability & changes to the service
On Cue is offered only in the App Store storefronts where we have made it available. We may not offer it, or may withdraw it, in territories where we cannot lawfully or practically provide it.
On Cue is under active development. Features, Cues, catalog entries, integrations, availability, and behavior may change. We may modify, suspend, or discontinue part of the service when reasonably necessary for security, reliability, product development, legal compliance, or third-party platform changes.
We do not promise uninterrupted operation or operation without errors. Contextual Cues can depend on iOS background behavior, device permissions, Apple services, local conditions, and other factors outside our control.
Disclaimers
To the fullest extent permitted by law, On Cue is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that every Cue will be accurate, appropriate, timely, available, or compatible with every device, region, account, or third-party service.
If you are in Australia, our services come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in these terms excludes, restricts, or modifies those guarantees. Similar protections apply under the New Zealand Consumer Guarantees Act and under mandatory consumer law in other places where On Cue is available.
Limitation of liability
To the fullest extent permitted by law, Zimmerman Legacy Holdings, LLC and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption arising from or related to On Cue.
To the fullest extent permitted by law, our aggregate liability arising from or related to On Cue will not exceed the greater of the amount you paid for On Cue during the twelve months before the event giving rise to the claim or US $100. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for intentional misconduct or gross negligence, or for anything else that cannot be limited or excluded under the law where you live.
Account deletion
You can initiate deletion of your On Cue account from the app's account controls. Account deletion disconnects the On Cue account from Sign in with Apple and removes user-owned server data as described in the Privacy Policy.
Deleting an On Cue account does not cancel an App Store subscription and does not automatically erase data stored only on your iPhone. Manage subscriptions separately through Apple. Remove the app from the device to remove app-local data that remains after account deletion.
Termination
You may stop using On Cue at any time. We may suspend or terminate access when reasonably necessary to address a material violation of these terms, security risk, fraud, abuse, legal requirement, or discontinuation of the service. Where appropriate and practical, we will provide notice.
Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and governing law, continue to apply after your use ends.
Governing law
These terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except to the extent mandatory consumer law in your place of residence requires otherwise. Where the consumer law of your place of residence gives you the right to bring a claim in your local courts, these terms do not take that right away.
Apple terms
Your licensed use of the iOS app is also subject to Apple's applicable App Store terms and Apple's Standard Licensed Application End User License Agreement, available at apple.com/legal/internet-services/itunes/dev/stdeula, unless Apple provides different terms for your transaction.
Apple is not responsible for providing maintenance or support for On Cue except as required by applicable law. To the extent required by Apple's terms, Apple and its subsidiaries are third-party beneficiaries of these terms as they relate to your licensed use of the iOS app.
Changes to these terms
We may update these terms as On Cue evolves. When a change is material, we will provide notice appropriate to the change and update the date at the top of this page. Continued use after updated terms take effect means you accept the updated terms to the extent permitted by law.
Contact
Questions about these terms can be sent to [email protected].
Zimmerman Legacy Holdings, LLC
Texas, United States